General breakdown in Cercanías: the screens and public address systems of all stations are out of service

BarcelonaThe public address system and the remote indicators at all Cercanías stations are out of service this morning for "technical reasons". "Pay attention to the front and side panels of the trains," the operator asks on social networks. The breakdown, reported shortly before eight in the morning, does not affect the frequency of trains, but it does affect the information that users receive.

Company sources consulted by ARA explain that the breakdown makes it impossible to broadcast, either on screens or by public address, the pre-recorded information on the schedules and the passage of trains. Both channels, on the other hand, can broadcast this information live, either from the station itself or from the Cercanías control centre.

The same sources explain that the company's IT technicians have been working since early in the morning to resolve the incident.

In parallel, delays were noticed again this Thursday, on the fourth day after the restoration of the service in the Roda de Berà tunnel. According to information provided by Cercanías, the train between Tortosa and Barcelona is experiencing delays of up to 50 minutes.

The regional minister for Territory, Sílvia Paneque, said on Wednesday that she will hold meetings "at the highest level" every day until the service is normalised at this point. The minister and representatives of the Ministry of Transport, Cercanías and Adif will be present at the meetings to monitor the incidents and to seek solutions to restore the service with "speed and urgency".

After finishing the most important phase of the works on the Mediterranean Corridor, which has lasted five months, in recent days there have been continued delays to the service in the south of Catalonia. Paneque has also asked to appear in Parliament to report on the situation.