The fieldwork for the 'Government and Public Policy Assessment Survey' was conducted between October 10 and December 8, 2025, using a self-administered survey (push-to-web and paper questionnaires) with a probabilistic, nominal sample of the population aged 16 and over residing in Catalonia. The final sample for this study consisted of 3,242 people, 89.7% of whom responded via the online form and 10.3% via paper. The margin of error for the survey, at a 95% confidence level and under the assumption of maximum variance (p=q=0.5), can be approximated as +1.72.
Commuter rail or railways: what do Catalans choose?
The majority of those surveyed by the CEO believe that the responsibility for improving the rail service lies with the Generalitat (Catalan government).
BarcelonaGiven the rail chaos that followed the fatal accident in Gelida, it's no surprise that Cercanías (commuter rail) is one of the most criticized services by the public. The Center for Opinion Studies (CEO) illustrates this discontent with data, adding that the survey was conducted before the disruptions of recent weeks. Cercanías is the service rated worst by Catalans (4.2), far below the satisfaction level of Ferrocarrils de la Generalitat (7.6), which generates the highest user satisfaction. Young people between 16 and 34 years old give the Cercanías service the lowest ratings, below 4. Although published this Thursday, the data was collected between October 10 and December 8 of last year, that is, a month before the current crisis. In recent weeks, the lack of coordination between the Catalan government, the Spanish state, and the two companies that operate the service, Renfe and Adif, has been one of the most criticized issues. Two officials from Renfe and Adif have been dismissed: the Secretary of State for Transport and Sustainable Mobility, José Antonio Santano, has settled indefinitely in Catalonia And the Catalan government demanded that the central government assume the costs arising from the service's poor performance. All of this has demonstrated that, despite being the owner of the service, the Catalan government does not control it.
It is unknown what Catalans would think if asked today who is responsible for improving the service, but this is one of the questions included in the CEO survey. A month ago, citizens pointed to the Catalan government: 55% considered the Catalan administration responsible for improving the management of the Cercanías commuter rail network, while 44% pointed to the Spanish government. With a much larger network, 62% of Catalans have used Cercanías at some point during the last year, while only 43% have used the Ferrocarrils de la Generalitat (FGC) network.
Regarding the evaluation of existing public transport services in Catalonia, Ferrocarrils de la Generalitat (FGC) receives the highest score (7.6), followed by the Barcelona Metro (7.4) and the AVE high-speed train (7.4), urban (6.9) and intercity (6.6) buses, and regional trains. If the data is cross-referenced by political party, Cercanías (commuter rail) only receives a passing grade among voters of the PP (6.2) and the PSC (5.2), precisely the two parties that have decided not to participate in the demonstrations against the rail chaos called for this Saturday.
The Isla government is approved
The Illa government is heading into its second year and receives an average rating of 5.1 from Catalans, according to the CEO survey. This is a slight increase compared to its rating a year ago. Citizens continue to rate their local councils higher, with an average score of 5.3, ahead of the Spanish government and the European Commission, which are tied at 4.4. As expected, PSC voters give the Catalan government the highest rating (6.5), followed by those of Comuns (6), ERC (5.8), Junts (5.3), and PP (5.1). The Catalan government receives failing grades among voters of the CUP (4.2), Vox (3.4), and Aliança Catalana (3.3).