Use AI to communicate with others?

I receive a professor who comes to get to know the university. We share research projects and internationalization opportunities. We communicate in English, the language we have in common. Her English level is low, according to her; mine, not. We understand each other because we listen to each other, also, with our eyes: we unconsciously use non-verbal strategies; when she can't find the word she's looking for, between the two of us we find synonyms that don't quite fit, but the nuances help us to understand each other. The communicative act is calm, fun, almost playful. She relaxes and lets herself go linguistically, experiments with English, makes mistakes that do not impede communication, we exchange experiences and desires that require a high level of language that she does not have, but she feels comfortable. Between the two of us, we create a calm space for language, for multilingual well-being, so that the meeting is effective.We say goodbye.

A few days later I receive an email where she thanks me for the welcome: it is objectively perfect, written in well-structured and clean English. It's not her, it's not genuine, I want her intention to reach me, but the words are not hers. I search for her between the verbs and the blatantly AI syntactic structures and I don't find her. I invest much more time than necessary in understanding her message. I don't know if I believe her.

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AI supports and helps communication. It saves us time and, if we know how to use it well, we learn with it. Its support is undeniable. It also makes us feel good. AI rewrites a text for us "to make it more institutional", we love the new version, it almost makes us proud, and it satisfies us to think that the text is still "ours", since it is we who originally wrote it. AI generates well-being, and that makes it tremendously addictive.However, AI clones communication if we don't know how to use it well: thank-you messages are all the same, texts and intentions are homogenized, nuances disappear, and the communicative process, so human and necessary —thinking about what I want to say, how I want to say it, which words I choose, how the recipient will receive it— is annihilated. AI pulls you out of communicative laziness.And it is so perversely greedy that it also distorts and dehumanizes us. Being who we are has to do with how we relate to others, how we communicate with them, both in writing and orally. AI can pervert the communicative act, redraw it, and users must learn to position themselves. We must know how to find the right balance, using it well, and at the same time, being ourselves.

I imagine the situation in reverse: an exchange of polite and perfect institutional emails, and then a coffee: a mistaken expectation? A linguistic presupposition about how we will relate? Let's use AI, yes, but let's continue communicating humanly.