El Corte Inglés warns its customers of a cybersecurity incident
The department store chain assures that there is no risk because the pins have not been stolen from the cards
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Barcelona"Dear customer, for El Corte Inglés, privacy and the protection of your data is a constant commitment." Customers of the El Corte Inglés department store woke up on Monday to a message from the company warning them of unauthorized access to its database by an external provider. The information that was accessed included customer identity and contact information, as well as card numbers for purchases only at El Corte Inglés. The pins on the cards were not stolen.
In any case, the company assures that this information does not allow third parties to operate or make payments with your chain card: "You can continue to use your card in complete safety, both in our stores and through our website and application, as well as in other stores." El Corte Inglés insists that the incident was identified, resolved "immediately" through its detection and security protocols, and that it has required this supplier to apply additional measures to prevent this type of situation in the future: "These facts have already been brought to the attention of the competent authorities."
This type of theft from company databases can lead to attacks of cybercrime in the future. phishing a cybercriminal impersonates the company. In light of this cybersecurity incident, as is usual in these cases, El Corte Inglés has reminded its customers that it will never contact them by any means, whether electronic or telephone, to request passwords, security codes or personal information.