Book your train ticket through the Uber app

Uber is expanding its mobility offering in Spain with a new option that allows users to book train tickets directly from its app. This new option, which launches at the start of the travel season, aims to facilitate travel by offering a unified, convenient, and frictionless experience. Starting in May 2024, Uber users in Spain can book train tickets directly through the app. The feature, accessible from the "Services" section within the Uber app, allows users to compare and purchase tickets between the country's main rail operators—Renfe, Iryo, and Ouigo—and make the purchase without any booking fees. Additionally, as an added incentive, Uber is offering a 10% refund of the ticket value in credit that can be used for future Uber trips, new train ticket purchases, or Uber Eats orders.

The most popular rail route so far is the one connecting Madrid-Atocha and Barcelona-Sants stations, one of the country's most in-demand rail corridors. Since that same week, a customized Iryo train with Uber branding has been running through these stations, reinforcing the visual presence of the new feature.

All mobility in one app

This initiative is part of Uber's strategy as a multimodal platform, offering a complete and unified mobility experience. The app provides access to a wide range of options. In Barcelona, it offers solutions such as UberX, the most popular, which allows you to book rides in VTCs; Uber Van, designed for groups; and Uber Black, its premium option with high-end vehicles. In other cities, it also offers services such as UberXShare, where users can share rides with other passengers and save on the trip, or Uber Green, for travel in electric vehicles.

The goal is to offer a door-to-door travel experience, which can be planned from a single app that users already know and trust, without having to jump between different platforms or worry about additional fees.

At a time when everyone is starting to plan trips to visit family or go on vacation, Uber becomes the perfect ally to simplify travel. With Uber Trains, the company gives travelers greater freedom to choose the best option from several companies, with the convenience and security that the platform itself offers.

In addition to convenience and the ability to receive credits for future purchases, Uber also emphasizes customer service. The app offers support in the event of incidents such as cancellations, strikes, or delays, guaranteeing assistance and refund options. This comprehensive coverage reinforces Uber's commitment to offering smart, responsive mobility adapted to the needs of today's urban and intercity travelers.

Commitment to sustainability

With the addition of trains, Uber continues to expand its presence in the region and consolidate its position as a key tool for urban and interurban mobility in Spain. In a context increasingly focused on sustainability and the digitalization of services, the ability to book trains within Uber represents a step forward toward a more agile, efficient, and user-centric travel experience.

Since its inception in 2010 in San Francisco as a ride-hailing app, Uber has evolved to become one of the largest mobility platforms in the world. With a presence in more than 70 countries, the company has constantly expanded its services to respond to new urban and interurban mobility needs, focusing on sustainability, technology, and user convenience.