What interests lie behind the bureaucracy?

On Saturday, there was a demonstration by teachers and professors, and among other demands, they called for "reducing bureaucracy and eliminating unnecessary tasks." At the Revolta Pagesa demonstrations, they also complained about having to spend the afternoon filling out paperwork. This Friday, I had dinner with a mayor from a rural village, one of those who had a group meeting with President Isla the following day at Món Sant Benet, and he told me that the bureaucracy is crushing them, that the administrative procedures for making any decision take an agonizingly long time, especially if, as was the case, they haven't had a secretary for eight years. Small and medium-sized businesses claim that the administration already has 70% of the documentation they require to complete a procedure. Are we now going to delve into the issue of delays of more than a year in receiving subsidies for installing solar panels?

Agreed: wherever public funds are used, a guarantee of proper functioning is necessary to prevent arbitrary actions. But it's not all about guarantees. There's a lot of inefficiency. Extremely long queues have formed at various service windows for procedures that digitalization should streamline seamlessly, as demonstrated by the speed at which artificial intelligence operates.

When groups as different as teachers or farmers (and here, insert your own case) stumble over the same obstacle of bureaucratic delays, it's because the administrations enjoy a privilege, one that no one has granted them, of disposing of people's time and money as if they couldn't care less. Instead of the administration working for us, we work for the administration.