Taxi drivers and self-criticism

I've been a frequent taxi user for years and have no reason to stop using them in the future. I know of companies that offer efficient service, with professional drivers in the best sense of the word, who drive clean and well-maintained vehicles. But I think the taxi drivers who went on strike yesterday, led by Élite Taxi, are aiming in the wrong direction.

Yes, digital competition is difficult to combat (just ask the all-powerful banks) and someday we can talk about the working conditions of ride-hailing drivers, but the taxi sector needs to conduct a thorough review of the service it provides. Ask taxi drivers how it's possible that in twenty years on the job, an inspector has only once asked them for their license at a taxi stand (a true story). Or how it's possible that in Barcelona there are taxi drivers (I hesitate to call them taxi drivers) who speak neither Catalan nor Spanish and who, if you ask them to take you to a central address in the Eixample district of Barcelona, will simply open Google Maps (I encountered one myself). It's impossible they passed an exam. With drivers and services like this, how do they expect customers not to switch to ride-hailing platforms?

For all these reasons, taxi drivers would be better off directing their protests against the administration that is theoretically supposed to regulate service quality and driver suitability, if only to prevent paying a lot of money for a license and passing a demanding exam from ultimately being a rip-off if it turns out that, in the end, everyone...