Eurostar suspends all services due to an electrical problem in the Channel Tunnel

BarcelonaEurostar, the high-speed rail service connecting the UK to mainland Europe, announced on Tuesday the closure of the Channel Tunnel due to a power outage and subsequent breakdown of the Le Shuttle train. The company was forced to "suspend all services today until further notice." While Eurostar initially warned of the risk of "significant delays and last-minute cancellations," it later confirmed the suspension of all scheduled services for Tuesday. Hours later, it was announced that train traffic was gradually resuming on the tunnel. The disruptions began Monday night due to a power failure affecting trains in a section of the Channel Tunnel, impacting train and convoy traffic and requiring technical intervention.

Eurostar, the company that operates high-speed lines from London to Paris, Brussels, and Amsterdam, and is one of the main users of the Channel Tunnel, had to suspend its services on Tuesday morning after many of its trains experienced delays, some lasting several hours.

Alternative

Eurostar is offering affected passengers the option to rearrange their plans by changing their booking free of charge to travel in the same class, on a different date or time; canceling their booking and requesting an e-voucher to use within 12 months of the cancelled travel date; or canceling their booking and receiving a refund. Eurostar also states that affected LNER customers, the North East London Rail operator, with tickets dated Tuesday, December 30, "will be able to travel on an alternative LNER train today." In addition, customers who had to abandon their journey at London King's Cross station will be able to return to their original station on the next available LNER service at no extra cost, while LNER customers who choose to defer their Eurostar journey will be able to use their existing LNER ticket for travel on the same day.