The Minister of Social Rights, Consumption, and the 2030 Agenda, Pablo Bustinduy, in a statement this Monday, lamented that the existing protection tools in Spain to guarantee tenants' rights "are insufficient," and demanded that more must be done. In this regard, when asked about the moratorium on evictions that the Spanish government approved in March 2020, in the midst of the pandemic, and later extended within the framework of a January decree law, Bustinduy called for a further extension of the measure, like the rest of the measures in force to address the energy and price crises of the last two years. "What exists should be extended; nothing else would be understood," the minister said.
The housing crisis
Consum proposes to fine 3.6 million euros for Safe Rentals
Facua sued the company for imposing fees on tenants.
27/10/2025
2 min
BarcelonaThe Ministry of Social Rights, Consumption and the 2030 Agenda has proposed imposing a fine of 3.6 million euros on Lloguer Segur, following its opening last March. of a sanctioning file by the ministry headed by Pablo Bustinduy.
"€3,600,902. This is the amount of the fine that the General Subdirectorate of Inspection and Sanctioning Procedures of the Ministry of Social Rights, Consumption and Agenda 2030 has proposed for Alquiler Seguro," the consumer association Facua announced this Monday. Other organizations such as the Madrid Tenants Union and the OCU also denounced it.
A few months ago, Consum opened a sanctioning procedure against a "large real estate agency" for possible abusive practices against tenants in the management of rentals throughout Spain, without initially revealing the name of the company.
Facua subsequently reported that the affected company was Alquiler Seguro, which it reported in November 2023 for having imposed the payment of fees on tenants, a practice prohibited by current legislation following the enactment of the housing law.
Allegations
The proposed sanction submitted by the ministry, which must now be assessed by Andrés Barragán, Secretary General of Consum y Joc, will remain under review for the coming months, as a decision is expected after reviewing the allegations made by the parties.
"What has been announced today is a proposed sanction, one of the intermediate steps in the Ministry of Consumer Affairs' case. As we live in a system with a strong focus on guarantees, I cannot take a position on an ongoing procedure. This would contravene the guarantees afforded to the parties," Bustinduy stated. "What I can say is what I have always said, specifically in the area of housing: the Ministry of Consumer Affairs has limited resources, but we are going to allocate all of them to ensuring that no company is above the law. In the housing market, the law of the jungle has prevailed," he explained.
The resolution, which Facua has been notified of as a party to the proceedings, details the irregularities found in the contracts the real estate agency signs with tenants and rejects the agency's allegations against the first sanction proposal issued in March.
Among these irregularities, Consum highlights the imposition of a supposed tenant support service, which includes the collection of expenses that should be borne by the owner, as well as the obligation to take out home insurance and a financial solvency assessment. In addition, the right to withdraw from the contract is limited and tenants are charged with all expenses arising from judicial or extrajudicial claims.
Consum presses for an extension of the eviction moratorium
