A mobile coverage outage, a damaged telecommunications tower, a cut fiber optic cable. Until nine months ago, when one of these things happened, Catalan town councils had to blindly call the operators and wait. Since last October, however, they have had a direct phone line with the operators with which they can request information and follow-up. In the balance of these first nine months, the Government estimates nearly 1,000 calls received and over 450 incidents managed, with 746 municipalities already subscribed to the service, representing approximately 80% of the total.