In the physical world, we all know what to do when a problem arises: if your house lock breaks, you call a locksmith; if your credit card is stolen, you call the bank. But do we know where to turn if we have a problem with the internet? The answer is simple: 017. Since its launch in 2020, 017 has been the free and confidential number of the Spanish government's National Cybersecurity Institute (INCIBE), which helps with any problem related to digital security on the internet. It is available to everyone, from 8:00 AM. This number has become a digital lifeline for many individuals and companies who have encountered difficulties online. 017 not only assists those who have already experienced an incident but also helps prevent problems before they become a nightmare. As INCIBE's new campaign states, "If something digital worries you, 017 will take care of it." In 2024, more than half of the consultations were preventative: people who, before anything bad happened, preferred to ask experts how to protect themselves.